Back

Neptune Support now available on WhatsApp

Neptune support can now be reached through WhatsApp, giving you another way to get in touch when you need assistance.

James Gemmell, August 15, 2025

A short announcement

You can now reach Neptune support on WhatsApp for questions, problem reports, or help with your connection. The Neptune team will respond during normal support hours of 9am to 9pm.

WhatsApp joins our existing support channels, including email, Discord, and live chat, so you can choose the one that’s most convenient for you.

Chat with us on WhatsApp

To get started, add our WhatsApp number to your contacts and send us a message. Scan the QR code below to launch WhatsApp, or click this link.