Home Internet
High performance Internet for your home
Get fast, secure, and reliable Internet on the nbn® network, with Australian support when you need it. Neptune is business-grade Internet on your home budget.
Home Internet Solutions
Internet that works like it should
Residential nbn®
A wide range of TC4 nbn® Internet services suitable for a variety of home use cases and budgets.
Performance optimised
Make the most of a rock solid reliable network that's designed to keep you online through rain or sunshine.
Learn about Neptune's networkLocal support
Get technical support from local Australian experts between 9am and 9pm AEDT every day of the week.
Learn more about supportWhy Neptune
Built for real life
No contracts, lower bills when you're away, more power when you’re online, and absolutely no compromise on privacy.
- No lock in contracts. Cancel any time.
- Scale down billing when you're away.
- Scale up performance when you need it.
Neptune Platform
Neptune is business-grade Internet designed for your home budget.
Your customer portal is a powerful web-based interface for managing connectivity, routing, security, and performance across your Internet services.
Dedicated IPv4 and IPv6 addressing included
Each service comes with its own dedicated IPv4 and IPv6 addresses, which can be configured to route publicly according to your needs using either static assignment or via managed DHCP sessions.
Manage access for friends and family
Give family members or friends access to manage your Neptune Internet service, set permissions, and control what they can see or change from your customer portal.
Atmosphere DNS content filtering
Use Atmosphere DNS to block unwanted content at the DNS level and protect against invasive trackers, ads, and other online nuisances.
Your own high-speed VPN, included
With Neptune's built-in WireGuard VPN, you can choose where your traffic exits for lower latency, better routing, and more control over how you appear online.
Personal DNS zone on neso.au
Manage A, AAAA, and PTR records for your connection using Neptune’s dedicated neso.au zone, which is your own space on the Internet, reserved just for customers.
Service diagnostic tests at your fingertips
Self service health checks let you understand and troubleshoot service connectivity and performance issues without waiting for support.
Bring high-performance Internet home
Enter your address to see which Neptune Internet services are available at your home, and start your 5-day free trial today.