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Oct 04, 2026
BGP sessions you can set up yourself
Customers on a business plan with their own AS number and address space can now request a BGP session with Neptune straight from the portal, pick the prefixes to announce, and get a ready-made config for their router. No AS number? We can announce your range for you instead.
Latest stories
More upload headroom on nbn, expected by the end of October
nbn is adding an overhead allowance of up to 15% to upload speeds on most connections, expected by the end of October: the same kind of headroom download has had for years. Speed tests should show upload at or a little above your plan speed. Here is what overhead is, why it matters, and how to get the most out of it with your own router.
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Update on the ASC and Indigo West cable outages
Both subsea cables between Perth and Singapore are down until at least early November, so traffic to Southeast Asia is taking a long detour. Customers in Perth can use a new VPN region, VOCUSIX-PER1, to get onto a shorter path in the meantime.
Read more about article titled "Update on the ASC and Indigo West cable outages"
BGP sessions you can set up yourself
Customers on a business plan with their own AS number and address space can now request a BGP session with Neptune straight from the portal, pick the prefixes to announce, and get a ready-made config for their router. No AS number? We can announce your range for you instead.
Read more about article titled "BGP sessions you can set up yourself"
Price changes from July 2026
From 11 July 2026, we ’re updating some plan prices after reviewing costs across our residential and business plans.
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Atmosphere Protective DNS is now live on every domestic VPN endpoint
Atmosphere Protective DNS is now fully deployed across all five Australian Neptune VPN endpoints: Melbourne, Sydney, Brisbane, Perth, and Adelaide. Scan a QR code, add the tunnel to your phone, and the same threat protection and ad-blocking you get at home follows you wherever you go.
NSW CGNAT Issue Postmortem: 5 May 2026
On Tuesday 5 May 2026, CGNAT users in NSW experienced loss of connectivity due to a MAC learning issue on an NBN aggregation path.
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