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Neptune is high performance Internet for people that won't settle for less.
Get fast, secure, and reliable nbn® Internet around the clock, backed by highly technical Australian experts who are ready to help when you need it.
Try it for yourself— get 5 days free with any plan and experience the difference.
Dedicated IPv4 Address
5 day free trial
Click and connect activation
nbn® fibre upgrades available
VPN included
DNS-level content filter included
Dedicated IPv4 Address
5 day free trial
Click and connect activation
nbn® fibre upgrades available
VPN included
DNS-level content filter included
Internet that works like it should.
01
Reliable
Serving you rock solid reliable nbn® that's designed to keep you online rain or shine.
- Committed to 99.95% uptime of core services.
- Low latency uplinks, peering with premium carriers.
- Dedicated IPv4 address included in subscription.
02
Secure
Your privacy and security aren't optional. These are priorities we build around.
- IPv6 and DHCPv6 ready
- IPoE authentication
- Two Wireguard VPN tunnels with every subscription.
- DNS based content filtering controls.
03
But above all, Neptune is a friendly ISP that gets you.
Use the Internet as you need it— without the fine print. No contracts, lower bills when you're away, more power when you’re online, and absolutely no compromise on privacy.
- No lock in contracts. Cancel any time.
- Scale down billing when you're away.
- Scale up performance when you need it.
- Around the clock support from Australian technology experts.
About pricing
Priced fairly, and packed with value
No lock-in contracts, no setup fees, and no cancellation fees.
Subscriptions start with a 5 day free trial.
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News
What's happening at Neptune
A retrospective on our move to NextDC M1
We successfully migrated our Melbourne POP from Equinix ME1 to NextDC M1, improving latency and peering for customers in Victoria and Tasmania. Most customers experienced only 10–15 minutes of downtime, and the move introduced direct low‑latency transit via GSL. Our subscribers now benefit from reduced latencies and better local peering with Edge IX and VIC IX.
Upcoming changes to Neptune plans and pricing
We're excited to announce some changes to our plans and pricing in September at Neptune. These changes introduce new speed tiers, and adjustments to our plans and pricing which reflect the latest wholesale market rates and products from NBN. We're also giving you early access to some of the higher speed FTTP and HFC only plans from Monday, July 14.
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