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Built on nbn®
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Household integrated privacy & security
Australian support
Internet that works like it should.
01
Reliable
Rock solid reliable nbn® designed to keep you online rain or shine.
- Customer satisfaction is measured continuously.
- Committed to 99.99% uptime of core services.
02
Easy
Everything about the service is made to be as simple and approachable as possible.
- Neptune is click and connect. We'll get you online without delay.
- Designed for security conscious people, but usable by your mum.
- A clear and intuitive experience from start to finish.
03
Secure
Your privacy and security aren't optional. These are priorities we build around.
- Full access to any data held by us, and any requests for it.
- VPN, DNS sinkhole, and content controls included.
- Be confident and in control.
04
Modern
An ISP that evolves with the web, so you don't have to think about it.
- IPv6 ready. End to end security, and improved quality of service.
- Equipped with IPoE for simple passwordless authentication.
- Built for everything you do online, in a highly connected world.
05
But above all, Neptune is a friendly ISP that gets you.
Use the Internet as you need it— without the fine print. No contracts, lower bills when you're away, more power when you’re online, and absolutely no compromise on privacy.
- No lock in contracts. Cancel any time.
- Scale down billing when you're away.
- Scale up performance when you need it.
- No compromise on your privacy and security.
Discover Neptune
And it's built for the connected household
Whether you're streaming, working, gaming, browsing, or connecting with loved ones, everything you do online is better with Neptune.
Ad-free browsing
Get connected
It's time to connect to a smarter and safer Internet
No lock-in contracts, no setup fees, and no cancellation fees. Subscriptions start with a 5 day free trial.
Small
Households
$81
Per month
50 MBPSDownload
20 MBPSUpload
Larger
Households
$96
Per month
100 MBPSDownload
40 MBPSUpload
High
Performance
$102
Per month
250 MBPSDownload
25 MBPSUpload
Elite
Performance
$117
Per month
1000 MBPSDownload
50 MBPSUpload
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The Internet as you know it, but smarter and safer.